Privacy & Policy

Last updated: 26/09/24

At Digital Brain, accessible from www.digitalbrian.co, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and digital marketing services.

By using our website or services, you agree to the collection and use of information as described in this policy.

Owner and Data Controller

Digital Brain

Owner contact email: brian@digitalbrian.co

1. Types of Data Collected

1.1 Personal Data

We collect personal data that you provide voluntarily when you interact with our services, such as:

• Name
• Email address
• Phone number
• Company name and job title
• Any other details you share through contact forms, email, or direct communication

1.2 Usage Data

We may automatically collect data about how our website is accessed and used, including:

• IP address
• Browser type and version
• Device information (e.g., operating system)
• Pages visited on our website
• Time and date of visit
• Interaction with our content

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior, improve user experience, and deliver targeted advertising (e.g., Google Ads, Facebook Ads). You can manage cookie settings through your browser.

2. How We Collect Your Data

Digital Brain collects your data using the following methods:

• Direct Interactions: You provide data when you contact us via forms, email, or phone, or subscribe to our newsletter.
• Automated Technologies: We collect data automatically when you browse our website using cookies and tracking technologies.
• Third-Party Advertising Platforms: We collect data through third-party advertising platforms such as Google Ads, Facebook Ads, and Instagram Ads, to track campaign performance and deliver personalized ads.
• Social Media Monitoring: We track user engagement and messages on platforms like Facebook, Instagram, and others for marketing and customer support purposes.

3. How We Use Your Data

We use the collected data for the following purposes:

• To provide, operate, and improve our digital marketing services, such as Web Design, SEO, and Paid Advertising.
• To communicate with you, respond to inquiries, and provide customer support.
• To send updates about our services, promotional content, and marketing emails (with your consent).
• To analyze website usage and track the performance of our advertising campaigns.
• To personalize your experience on our website and in marketing materials.

4. Legal Basis for Processing Personal Data

We may process personal data under the following circumstances:

• With your consent: When you voluntarily provide your information for marketing or inquiry purposes.
• For legitimate interests: To provide and improve our services, monitor usage, and respond to requests.
• To comply with legal obligations: When required by law to process or store certain data.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Sharing Your Data

We may share your data in the following ways:

• Third-Party Service Providers: We work with trusted third-party providers (such as hosting services and marketing platforms) who process your data on our behalf.
• Advertising Platforms: Data may be shared with advertising networks like Google Ads and Facebook Ads to manage and optimize our marketing campaigns.
• Legal Obligations: We may disclose data if required to comply with legal obligations or protect the rights and safety of our users or the public.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Data provided for marketing purposes will be retained until you unsubscribe or request deletion.

8. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete data.
• Right to Erasure: You may request that we delete your personal data, subject to certain legal or contractual obligations.
• Right to Object: You can object to the processing of your data for marketing purposes at any time.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at brian@digitalbrian.co.

9. Cookies and Tracking Technologies

We use cookies to:

• Analyze website traffic
• Personalize user experience
• Deliver targeted advertisements

You can control your cookie preferences through your browser settings. For more details, see our Cookie Policy.

10. International Data Transfers

Your data may be transferred to and stored on servers located outside of your jurisdiction, including countries with different data protection laws. We take steps to ensure that these transfers comply with applicable data protection regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are encouraged to review it periodically. Changes take effect immediately upon posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Digital Brain
Email: brian@digitalbrian.co
86 Rosehill Drive, Papakura Auckland 2113